Customer Experience Strategist & User Experience Designer based in West Palm Beach, FL & Atlanta, GA

Let work together to improve your customer's journey across all touchpoints

CX Strategy | Voice of the Customer | Customer Journey Mapping | Ideation Workshops | UX/UI Prototyping | Continuous Improvement CX Roadmaps

What I do...

Collaborate as a CX Strategist & UX Designer as part of your Cross-Functional Teams.

What you want...

Someone who can gain context quickly, ideate solutions based on customer feedback and metrics in order to find quick and efficient wins to get products and services out to market fast.

What I want...

To work with creative, passionate folks on smart, innovative, and delightful experiences in an open, spirited, and diverse environment.

So now what?

Let's connect and discuss how we can work together.

When you get down to it, the most prized qualities of an individual can not be taught or bought.

Hardworking, Dedicated, Enthusiastic, Loyal, Positive, Genuine, or Detail-Oriented.

Either you have it, or you don't.

I've got it!


Heather Buchanan
West Palm Beach, FL & Atlanta, GA
P: (954) 465-3949